info

Accommodation
Hotel Rotterdam is not a Hotel. At Hotel Rotterdam, Wake up in It you book an adventure in which we promise you a bed and an artist!

Hotel Rotterdam connects to cultural city-events. Exclusively for guests of this event Hotel Rotterdam offers overnight stays in the studio’s/ homes of city-residents who work in the same subject as this event. The accommodation will be set up by the host/ess in a unique way. The event can easily be reached by public transport from all stays. Costs will be 60 euro for one person, 100 euro for two persons, breakfast, VAT and city tax included.

Organization
Wake up in It is an organization of 2 people: Wibbine Kien and Judith van den Berg. Wake up in It connects to a certain cultural festival in a certain city. The name ‘Hotel …, Wake up in ...’ is used in combination with the city and the event. For instance, 'Hotel Rotterdam, Wake up in Jazz', is connected to a Rotterdam Jazz Festival, and offers the visitor of this Jazz festival the possibility of spending the night at the home/studio of a very talented Jazz musician living in Rotterdam. Extra adventurous: The exact address and artist will only be revealed after registration as a guest. This surprise element is an essential part of Wake up in It.

Mission
Wake up in It presents a festival, a city and it’s talented inhabitants in a unique way, and organizes a personal experience for visitors and artists.

Guests 
Guests are visitors of the event who wish to spend the night in the city of the event. They can request accommodation on www.wakeupinit.com. The exact address and name of the host will be revealed after registration as a guest, and after paying for the night. This surprise element is an essential part of Wake up in It. The accommodation could be at the house of a famous person, but might as well be at the studio of an upcoming talent. Both ways, the guests will sleep and wake up in a specially for them composed experience.

Host/ess
 With great care, and based on their ‘professional quality’s linked to the event’, the organization selects about 20 participating hosts. By participating in Wake up in It, the host/ess gets the chance to expose his/her professional qualities. At first in a one-on-one base in the way they present the overnight stay and the breakfast to their guests, and more effective and further reaching; Wake up in It presents its hosts and their work in various forms of (social) media.

Special role 
With the same great care guest and host will be matched by the organization. Such an encounter starts with a certain unpredictability and creates a situation with a surprise outcome. At the start, their relationship will be unclear in the rather personal environment of the artist's residence. Will the guest feel like a welcome visitor, an art buyer, a voyeur, a distant acquaintance or an hotel guest? And the host? Is he a humble host or an entertaining artist? In which role does he feel most comfortable? Will the host choose to engage in a personal approach, for example through a shared breakfast with the guest, or will he choose a rather formal approach?

Reception desk 
Our reception desk will, if wished by the organisation of the event, be situated at the entrance of the event. It is an eye-catching artwork, designed as a small house. A staff member of Wake up in It will be present here. Check-in is possible at the reception desk, or directly at the accommodation. Payment must be made in advance. All information about Wake up in It can be obtained at the hotel desk.

The unexpected city 
By offering our overnight stays, the city will presents itself in a special way; the accommodations are scattered throughout the city. Guests will find themselves at surprising locations. They will see the city in a whole new light and will be exposed to impressions different from a more standard stay in a normal hotel. Participating hosts/artists represent their street, neighbourhood, city, and will proudly relate to the place they work and live. This project can be seen as an enthousiastic promotion of the city and its inhabitants.

Terms and conditions

1. Organisation
Wake up in It is owned and organised by Wibbine Kien and Judith van den Berg. They are ultimately responsible for the content of the project. 

2. Finances
The financial processing is done by Stichting Ding 1. One overnight stay for 1 person costs € 60,- and costs € 100,- for 2 persons, including breakfast, VAT, and city tax. This amount can be transferred to Stichting Ding. The hosts will respectively receive € 40,- or € 60,-, including VAT.

3. Check-in and check-out
The check-in and check-out times are determined after consultation with the host(ess).

4.Participation as host(ess)
Participating hosts are asked and selected by advisors of the organization.

5. Registration as a guest
Registration for an overnight stay can be done via the form ‘Get me a bed’ on the website www.wakeupinit.com. Completing and sending this form does not guarantee a placement for an overnight stay. All requests for participation are first reviewed by the organisation. Placement is partly depending on the desired date of arrival and the availability of rooms for that particular date.

6. Registration, acceptance, placement, and payment
After acceptation of the guest registration by Wake up in It, the guest will be notified. The room rate is paid by guests after they have received a notification which states that there is a room available on the desired date of arrival. After payment, the guest is connected to a host(ess). As long as the organisation has not received the guest payment and guests are not yet connected to a host(ess), hosts cannot assert any rights.

7. Cancellation of registration
When the guest cancels his or her registration, there will be no refund. The host(ess) which was connected to the guest will still be paid. However, when a new overnight stay is booked for the same date at the same host(ess) of the cancelled overnight stay, the total amount of the cancelled registration goes to the organisation.

8. Rooms
Every room is equipped with a bed. The additional facilities differ per room and the host(ess) is completely responsible for the décor and facilities. The organisation visits the artists on the location of the overnight stay, prior to the actual arrival of the guest.

9. Own arrangements
Every guest–artist combination is unique and the organisation is not responsible for mutual agreements between hosts and guests.

10. Responsibility
Wake up in It is not responsible for any losses, theft, and/or damage to persons and/or goods in whatever form. Participating artists and guests are advised to have a comprehensive liability insurance.

11. Advice
The organisation advises to make clear agreements about check-in and check-out times, keys, luggage storage, etc. during the first time of contact (i.e. via email or during the first meeting between guest and hosts).

Frequently Asked Questions

-How does the host(ess) know if the guests are reliable?
Wake up in It asks the name, address, and telephone number of guests upon registration. Then we research every guest on the Internet. If potentially something strange occurs, we will research that more in-depth. If we have any doubt whatsoever that something is not right, the guest will not be accepted.

- How do guests know that the host(ess) is reliable?
The selection of hosts is done by a team of advisors. They know the artists personally and select them on their reliability, hospitality, and quality of their work.

- When are hosts and guests notified by whom they are placed?
Directly after we have received the payment of guests, the contact details are passed on to guests and hosts.

- How can guests pay?
Guests pay directly to the organization Wake up in It before they are connected to an artist.

- How are artists paid?
After the event, we pay the artists. They respectively receive € 40,- for one guest and € 60,- for 2 guests.

- Is the guest allowed to go up to his/her room during the day?
Suppose, a guest staying for 2 nights becomes ill or wants to change his/her clothes. Guests and hosts must make mutual agreements on these topics. Preferably these agreements are made beforehand or otherwise when the situation occurs. The guests requests, the host(ess) decides.

- Do guests get a key?
That could be very practical. However, here it also applies that the guest can requests a key, but the host(ess) ultimately decides if the request is granted. The organization is not responsible for possible consequences.

- How about the check-in?
This can be done in consultation with the host(ess) on the location of the overnight stay, or at our front desk (provided that the front desk is present at the event which differs per event). It is also possible to book a room at this front desk. The Wake up in It employee on duty will contact the organization to see if there are any available rooms left.

- What kind of breakfast does the host(ess) needs to serve guests?
That is completely up to the host(ess). It is possible to consult guests about their breakfast preferences.

-Is it possible to declare expenses that artists make to please their guests?
No.

- What if guests want to buy work from the artist?
Nice! We leave it up to the guests and artists, and Wake up in It will not ask any fees.

- What if the guest wants to stay another night?
Contact us to prevent any overbookings. Wake up in It will deal with the financial settlement.

- What if the guest wants to stay another night with another artist?
Give us a call. We will check the possibilities and manage the financial settlement.

- What if the guest or host(ess) has a complaint and they cannot work it out together?
Call us!

- What if something from the guest or host(ess) is broken or lost?
We as an organization are not responsible for such incidents. However, we would offer to mediate.

- Are the check-in and check-out times fixed?
Guests and hosts must make mutual agreements about this.

- Will guests receive a refund when he or she decides to cancel the reservation?
No.

- Will the guest receive a souvenir upon departure?
That is entirely up to the host(ess).

Is your question not mentioned in the list? Give us a call!

Judith van den Berg: 00 31 641468018  
Wibbine Kien: 00 31 6 22796704

Or send an email to info@wakeupinit.com